1. Information We Collect

When you use our App, we may collect the following information:

• Personal Information: Name, email address, phone number, address, or other details you provide when creating an account, requesting services, or communicating with us.

• Device Information: Device type, operating system, IP address, unique device identifiers, and app usage data.

• Communications: Content of messages you send to us via the app’s chat, support, or feedback features.

• Location Information: With your permission, we may collect location data to provide relevant services or directions to our offices.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services, including consultations, project planning, and support.

• Respond to your inquiries and fulfill service requests.

• Send updates, notifications, and reminders related to your appointments or account.

• Improve our App, services, and customer experience.

• Analyze app usage trends to enhance performance and functionality.

• Comply with legal obligations or protect our rights.

3. Sharing Your Information

We do not sell your personal information. We may share information with:

• Service Providers: Trusted partners who help operate our app and deliver services, bound by confidentiality agreements.

• Legal Authorities: When required by law, court order, or to protect our rights, property, or the safety of users or others.

4. Data Security

We use industry-standard security measures, including encryption and secure servers, to protect your information. However, no method of transmission or storage is 100% secure.

5. Data Retention

We retain your information as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes.

6. Your Choices

• Access & Update: You may access or update your personal information by logging into your account or contacting us.

• Opt Out: You can opt out of promotional communications by following the unsubscribe instructions in those messages.

• Location Services: You can disable location permissions in your device settings.

7. Children’s Privacy

Our App is not intended for children under 16. We do not knowingly collect personal information from children. If we learn we have collected such information, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of changes by updating the “Effective Date” and, when appropriate, by sending an in-app notification or email.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

High Point Systems Integration
contactus@highpointsi.com
720-636-4891
[Your Phone Number]